Scaling with precision.
01Service
Strategic clarity for organisations that need to make better decisions.
Explore business consulting
Strategic clarity.
From direction to evidence.
02Service
An independent, structured view of how an organisation really operates — and where it can improve.
Explore business audits
An honest view.
Measured against a standard.
03Service
Standards that create confidence.
Preparation and guidance for organisations working towards internationally recognised management-system standards.
Explore ISO consultingQuality management
Food safety management
Where standards meet the kitchen.
04Service
Safety by design.
Food-safety systems built into daily operations — documented, practised and ready for inspection.
Explore HACCP
Beyond the back of house.
05Service
Operational quality, guest experience and commercial insight for hotels, resorts, restaurants and tourism businesses.
Explore tourism and hospitality consulting
Places worth returning to.
Focus
The quietstandard.
From front office to kitchen — standards the team applies every day.
Approach
Five stages — from how the organisation works today to sustainable growth. No ready-made answers.
Understand how the organisation works today — its processes, responsibilities and everyday practice.
Compare practice with requirements, and find the inefficiencies and inconsistencies.
Improve processes, organisation and quality, so that rules become everyday practice.
Prepare for the certification audit; the certificate is issued by an independent certification body.
Identify practical opportunities for improvement, development and sustainable growth.
Clients
We work with organisations where quality and compliance are part of everyday operations — not a folder opened the week before an audit.
01The certificate
Quality rarely begins with a certificate.
02Systems
It begins with the systems behind it.
03People
With the people who understand them.
04Standards
With standards that become part of every working day.
05Discipline
And with the discipline to maintain them.
06SCapital
SCapital was created to bring these together.
Profile
Technical Expert & Lead Auditor
Managing DirectorЕс Капитал Груп ООД
Svetlana Staneva combines academic work in quality management with practice as an expert, auditor and lecturer in tourism and the food sector.
Her career has developed in quality management and in education, as a lecturer at leading Bulgarian universities — New Bulgarian University, Varna Free University, the University of Forestry, the University of Food Technologies and others.
As a quality manager and head of hotels, she has taken an active part in creating, organising and developing corporate standards, ISO-aligned quality management systems and personnel appraisal. She develops and implements new policies in quality management and strategic management.
Her portfolio includes expert assessments and audits in the tourism business, trade and the food industry, and she works on the standardisation and quality grading of the tourism product through new approaches to re-engineering and innovation.
Her professional interests include tourism management grounded in loyalty, fairness and ethics, as well as food control, standardisation and certification, hospitality and restaurants, marketing, facility management and eco-management.
Doctorate in Economics and Management
Agricultural University – Plovdiv
Expert in Ecomanagement in Tourism
University of Food Technologies – Plovdiv
Master's degree, Engineer-Technologist in Food
University of Food Technologies – Plovdiv
As an expert, she consults and audits leading companies in Bulgaria, and takes an active part in organising training that builds the skills of people managing tourism businesses.
Lecturer on courses and training
Between 2011 and 2015 she organised and delivered six internal-auditor courses through the Centre for Continuing Education at the Agricultural University – Plovdiv.
Participation in expert councils of professional organisations and public institutions.
Assistant Professor, PhD
University of Forestry, Sofia
Faculty of Business Management, Department of Economics. Quality management in tourism, standardisation and quality grading, food safety and food legislation, hospitality and restaurant management.
Quality Manager
Spa Hotel PERSENK 5*, Devin
Head of Hotel Sector & Quality Manager
Wine & Spa Hotel TODOROFF 4*
Assistant Professor, PhD
Agricultural University – Plovdiv
Faculty of Economics, Department of Tourism. Hospitality and restaurant management, culinary production technology, specialised forms of tourism.
Assistant
University of Food Technologies – Plovdiv
Faculty of Technology, Department of Tourism.
Guest Lecturer
New Bulgarian University – Plovdiv · European School of Economics and Management, Plovdiv
Ecotourism, alternative forms of tourism, business communication in tourism, tourism management.
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